We’re sorry, our deliveries are taking longer than normal at the moment. We are working hard to get your items to you as soon as possible. Please keep checking your tracking information and thank you for your patience.
Delivery Charges & OptionsUK delivery options (orders placed Monday to Friday excluding Bank Holidays)
Option one - Standard Delivery
Delivery within 2-5 working days.
Free on all orders - our treat!
Option two - Named Day Delivery
Delivery on a date of your choice, Monday to Friday, subject to availability and excluding public holidays. Delivery to Northern Ireland, Scottish Highlands, islands, Aberdeen and other rural areas will be within 2 working days of your selected named day.
Option three - Next Day Delivery
Delivery the following working day. Orders must be placed by 3pm.
Option four - Next Day Delivery (Before 2pm)
Delivery by 2pm the following working day. Orders must be placed by 3pm.
Option five - Saturday Delivery
Orders must be placed by 3pm on a 'working Friday' to guarantee Saturday delivery.
Option six - Click and Collect
You can also collect from a local shop in partnership with UPS within 2-5 business days of placing your order. Delivery will be within two to five working days of placing your order. You will receive an email to tell you when your order is ready to collect from the store. Across the delivery options available on our website, we currently reach an average rate of 98% success
Free on all orders.
Delivery Rules & Restrictions
We will deliver the goods in accordance with the delivery option selected by you during the order process.
UK mainland orders received by 3pm, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery.
Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.
Orders are processed for delivery on working days only (Monday through Friday, excluding bank holidays).
Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.
Lab Series does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to:
- a) exercise your right of cancellation; and
- b) address any intended cancellation or complaints to the correct place of business.
Some orders require a signature upon delivery. If you are not there to receive your order, our delivery company may leave a telephone number or delivery card for you to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.
We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.
We are unable to process orders to a P.O Box address.
We are unable to offer delivery to British Forces Postal Office addresses.
We're sorry Lab Series only delivers online orders to UK addresses (excluding the Channel Islands).